Returns & Exchanges
At Rainbow & Co, we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day window for hassle-free returns and exchanges. Please ensure all items are unworn, unwashed, and still have their original tags attached to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the garments in their original packaging, ensuring all tags are intact and including the packing slip provided in the portal.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
